The project team implemented a participatory workshop for parents in Ban Mai Secondary School about “Patient safety, hospital-acquired infection and antibiotic resistance in the hospital”. More than 30 parents of young children participated to discuss the issues concerned and their opinions related to patient safety, hospital-acquired infection, and antibiotic resistance. At the event, leaflets concerning patient safety, and antibiotic use were provided and an open discussion was had with parents to understand their views and share with them about antibiotic use and resistance, patient safety, and hospital-acquired infections. We also showed a video related to patient safety in the hospital, played games, and practiced hand hygiene by using hand rub products.

Data from the group discussion was used to inform an in-depth interview guide. We interviewed eight parents to have a deeper understanding of their opinions concerning patient safety, hospital-acquired infection, and antibiotic use and resistance. We have summarized these interviews and have developed a short animation based on community feedback to share with medical students about the concerns held by patients and their relatives about hospital care.